Shipments and returns
Dispatch of your parcel
The packages are usually shipped within 2 days after reception of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra with tracking and drop-off with signature. Please contact us before choosing this method of delivery as it includes an additional cost. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Preparation fees are fixed, while shipping fees vary according to the total weight of the package. We recommend you to group all your items in one order. We cannot group two orders placed separately, and shipping fees will be applied to each of them. Your package will be shipped at you own risk, but special care is given to fragile objects.
Boxes are appropriately sized and your items are properly protected.